Contact NextPokies

We're Here to Help ! Get in Touch with Our Support Team

Have a question about your account, banking, bonuses, or anything else? Our friendly support team is ready to assist you. Fill out the form below, and we'll get back to you as soon as possible.

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Send Us a Message

Full Name *

Email Address *

Phone Number (Optional)

Subject *

Message *

I agree to the Terms & Conditions and understand that my information will be used to respond to my inquiry. *

I would like to receive promotional emails and updates from NextPokies (optional)

Email Support

Send us an email and we'll respond within 24 hours

Response Time

We aim to respond to all inquiries within 24-48 hours during business days

Secure & Confidential

Your information is encrypted and kept confidential. We never share your details with third parties.

Common Questions

Before contacting us, you might find answers in our Review page or About Us section.

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What to Include in Your Message

To help us assist you more quickly, please include the following information in your message:

Account Information

If your inquiry is about your account, please include your username or email address associated with your account.

Transaction Details

For banking inquiries, include transaction IDs, dates, and amounts if applicable.

Bonus Codes

If asking about bonuses, include the bonus code or promotion name you're referring to.

Technical Issues

For technical problems, describe the issue, what you were doing when it occurred, and your device/browser information.

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Frequently Asked Questions

How long does it take to receive a response?

We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your message as urgent in the subject line.

Can I contact support via phone?

Currently, we provide support via email and through our contact form. This allows us to maintain detailed records of all inquiries and provide thorough responses. We're working on expanding our support channels in the future.

What information should I include in my message?

Please include your account username or email, a clear description of your inquiry, and any relevant details such as transaction IDs, dates, or error messages. The more information you provide, the faster we can assist you.

Is my personal information secure?

Yes, absolutely. All information submitted through our contact form is encrypted and kept confidential. We never share your personal information with third parties. Please review our Terms & Conditions for more details on data protection.

Can I follow up on a previous inquiry?

Yes, you can submit a new message referencing your previous inquiry. Please include the date of your original message and any reference numbers if you received them. This helps us locate your previous correspondence quickly.